Prime Edu Hub

Effective Date: [Insert Date]

Prime Academy is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access our website and services. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect personal data when you visit our website, register for courses, or inquire about our services. This may include:

  • Personal Identification Information: Name, email address, phone number, educational background, and other details you provide.
  • Account Information: Data collected when you create an account or register for courses, such as course preferences, profile details, and payment information.
  • Technical Data: IP address, browser type, device information, and website usage data. This is typically collected via cookies or similar technologies to improve user experience.
  • Payment Information: For course enrollments, payment details (credit card information or payment service details) are processed securely through third-party payment gateways.

2. How We Use Your Information

The data we collect helps us provide and improve our services. Specifically, we use your information for:

  • Course Registration & Enrollment: To process your registration for courses and other educational programs.
  • Communication: To respond to your inquiries, provide course updates, and send marketing or promotional materials (if you have consented to receive them).
  • Customer Support: To offer assistance, answer questions, and resolve any issues related to our services.
  • Improvement of Services: To analyze user behavior and improve the quality and functionality of our website and educational offerings.
  • Compliance & Legal Obligations: To comply with applicable laws, regulations, and legal processes, including for fraud prevention and security purposes.

3. Data Security

We take the security of your personal data seriously. We use a variety of physical, technical, and administrative measures to safeguard your information against unauthorized access, alteration, or destruction. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering services to you (e.g., payment processors, email marketing platforms).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your activity, and provide personalized content. You can adjust your browser settings to reject cookies or notify you when a cookie is being sent. However, disabling cookies may affect certain features and functionality of the website.

6. Your Rights and Choices

You have several rights regarding your personal data:

  • Access and Correction: You can request access to the personal data we hold about you and ask for corrections if the data is inaccurate or incomplete.
  • Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).
  • Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions included in such emails.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [Insert Email Address].

7. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. After that period, we will securely delete or anonymize your data.

8. Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that we have collected personal data from a child, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected in the updated Privacy Policy posted on this page. We encourage you to review this policy periodically for any updates or changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Prime Academy
Phone: 738 3434 983
Email: primeeduhub23@gmail.com
Location: 304 Rajhans Shopping Centre, Baroda Pristage, Varachha Main Rd, Surat, Gujarat 395006

By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.